Halion provides a SaaS-based solution for increasing customer satisfaction, raising conversion rates and revenues by reducing costs at the same time. By the means of an AI powered virtual shop assistant customers get advice and support alongside their journey until a purchase has been made. We offer AI solutions to midmarket online shops and marketplaces that want to deliver better service to their customers to increase loyalty and NPS. Our innovative technology combines the generative power of LLMs with real-time access to internal product databases for an ideal fusion of deep product knowledge with outstanding generative communication skills. Customer service as in a high-street store.
Profile provided by Halion Fusion Group GmbH.
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