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Modern open plan office with a couple of people working

Job offer
Working Student E-Commerce (m/w/d)

Available from July 4, 2024

FOODVIBEZ aims to become the leading global platform for creator brands in the food industry. To this end, we have created a special social commerce business model in which we develop first-class food products at the best price together with outstanding content creators.

In addition to selling via our platform, we also distribute the products via selected stationary retail partners.

We launched the first creator brands in the first quarter of 2024, with further major food brands to follow in the coming weeks and months. We are building a highly motivated team for this at our headquarters in Hamburg's HafenCity.

A position at FOODVIBEZ offers you the opportunity to be part of a dynamic, rapidly expanding start-up with experienced founders and renowned investors.

Tasks

  • You are part of our Operations & Support team and act as an interface to our customers

  • You will receive enquiries via the ticket system & process them independently or forward them to the right contact person

  • You will be involved in various ongoing projects as required and thus gain an insight into all important areas and processes

  • You will liaise closely with internal teams to quickly find the best customer-oriented solutions

  • You will develop and create reports & statistics from the support area to improve our support workflow and quickly detect any problems

Qualification

  • Outstanding communication skills and enjoy working with people

  • Solution-oriented and structured way of working as well as a high degree of initiative

  • Experience in customer support and the Crisp and/or Shopify tool is an advantage (but not a must)

  • Very good German and good written and spoken English skills

  • You are an enrolled student (preferably business administration or similar)

Benefits

  • We offer a prestigious office with stocked fridges, fruit and snacks

  • Flexible working: The perfect mix of shared office hours and home office

  • Very short decision-making processes with a flat hierarchy are a matter of course for us

  • Regular team events and much more await you - so it won't be boring with us

Are you ready for this exciting challenge? Then send us your application! We look forward to hearing from you.

Your FOODVIBEZ team!

Ad online until September 30, 2024

FOODVIBEZ

Industries

  • E-Commerce
  • Food

Professional Fields

  • Other
  • Customer Support

Work Experience

  • Other

Employment Type

  • Working Student

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Company details

FOODVIBEZ is on a mission to become the premier global platform for creator brands in the food industry. We've pioneered an innovative social commerce business model, collaborating with leading content creators to craft innovative food products at unbeatable prices.