We are an innovative Hamburg-based startup founded in 2023 with a clear mission: reinventing returns management in e-commerce – smarter, more sustainable, and more efficient. 🌱
Our solution? Instead of sending returned items back to the warehouse, we directly connect them with new, happy customers. This saves costs, time, and CO2! 💚
As a Sales Development Representative (SDR) at Toern, you’ll take a big step toward a career in SaaS sales and help us bring our vision to the world. You’ll ensure that even more online shops benefit from our smart solution. Your goal? To attract potential customers, inspire them, and build partnerships. Our founder will support you in turning these leads into paying customers.
Collaborate with our founder Alena to identify potential customers in fashion and outdoor e-commerce.
Trial and error: Use creativity to engage the right contacts and spark their interest.
Actively build relationships with decision-makers through various channels (e.g., LinkedIn, email, phone, and trade fairs), continuously expanding both our network – and your own! Your future self will thank you!
Keep track of your lead funnel and log activities in our CRM (Hubspot).
Ensure leads are so impressed from the start that they’re eager to work with Toern.
Provide valuable feedback from customer conversations to our product team to continuously optimize our solution.
You. Are. Ambitious. We aim to help you, a top sales talent from Hamburg, achieve great success in sales and show you that successful sales is more about listening than talking.
Perseverance and a love for challenges: Yes, there will be times when you’re ghosted. Yes, it will be tough. But you’ll take it as a challenge and show everyone what you’re made of! We believe in you and will support you every step of the way.
Communication skills: You’re not afraid to reach out to big players and approach customer cases smartly and solution-oriented.
Proactive mindset: You don’t wait for instructions – you take initiative, take responsibility for your goals, and always keep an overview of your pipeline.
Networking: Represent Toern at trade fairs and events, actively build valuable contacts, and nurture them – what isn’t a lead today could be one tomorrow.
Startup DNA: You’re eager to learn, grow personally and professionally, and take on early responsibility. Maybe you even dream of founding your own company one day?
E-commerce knowledge: You’re familiar with the e-commerce landscape and interested in reshaping it.
Work side-by-side with the founders during the company’s early growth stages, gaining invaluable startup insights.
Exclusive sales coaching from a seasoned GTM specialist is part of the package if needed.
Play an active role in shaping our company’s growth and revolutionizing e-commerce returns management sustainably.
Have an idea? Share it! We believe in the power of a strong team.
Your personal and professional growth matters to us – as you grow, we grow too!
Complimentary soft drinks and snacks 🍏, plus barista vibes with our espresso machine ☕
Stay fit with your USC membership!
Office in the Digital Logistics & Commerce Hub in Hamburg’s Speicherstadt.
After-work events, like dinners at our favorite Italian spot 🍝
28 vacation days per year
Top-notch equipment
Flexible working hours and remote work options
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Toern has made it a priority to rethink returns. With our solution, we enable online shops to directly forward appropriate returns to the nearest customer, thereby saving significant amounts of CO2 and costs.
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