Impact Academy: When things get tense

Understanding conflicts & resolving them together

Conflicts are part of everyday working life – and usually involve more than just differences of opinion: they drain energy, cause uncertainty and hinder collaboration. What’s more, they often continue to occupy our minds even after work.

At the same time, they present an opportunity to consciously develop collaboration further: perspectives become apparent, unspoken expectations are brought to the table, and more sustainable solutions become possible. How can this potential be harnessed?

This two-hour taster workshop combines expert insights with hands-on practice. You’ll learn what conflicts are made of and where the key to resolution lies. Armed with this knowledge, you’ll try your hand at a structured conflict discussion, which the participants will then reflect on together.