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Job offer
Psychologist Patient Support for Invirto (m/f/d)

Available from January 23, 2025

Psychologist Patient Support for Invirto (m/f/d) I Full-time (min. 32h) l from 01.02.2025 I Hamburg

We at Sympatient want to improve the care situation in Germany through innovative, digital therapy offers. With Invirto, we are developing new digital care concepts in the form of apps, and via the Beavivo platform we provide therapists to people with mental illness. With both approaches, we are pursuing one goal: to offer patients quick access to first-class care.

We are looking for you as a Psychologist Patient Support for Invirto to accompany our patients from initial interest to the start of Invirto therapy. In this way, you will help to bring more patients into first-class care at a low threshold and enable them to start therapy.

What to expect

  • You will conduct informational interviews with interested parties, passionately promote our offer and provide them with answers about their therapy with Invirto

  • You will ensure that patients organize everything they need for the “app on prescription” and take care of administrative/organizational tasks that arise before the start of therapy

  • You conduct short, structured, diagnostic interviews with interested patients

  • You conduct screening interviews with patients and provide information about our ongoing study program

  • You accompany patients on both an organizational and human level in the process from initial interest in Invirto to the start of therapy

  • You undergo individual, well-structured onboarding and always have experienced colleagues at your side to answer questions

  • You contribute new ideas and help to improve our processes and procedures

What to look forward to

  • Mission: A meaningful job at the interface between psychology and digitalization, with which you improve patient care

  • Culture & teamwork: Regular team events, offsites and a motivated team with a great corporate culture, which was rated 6.3/7 by the team in our last Employee Survey

  • Benefit: Urban Sports Club M or Givve Card (€50 net per month)

  • Hybrid working: Flexible home office days in consultation with your team & team lead

  • Learning & Development: We support you and your career with an annual training budget of €500

  • 30 vacation days: Your well-being and quality time are important to us

  • Sympatient for all: Participation in our employee participation program (VSOP)

  • Office: Beautiful office in the center of Hamburg equipped with organic fruit, coffee and various sodas

  • No dress code: Wear what you feel most comfortable in

What we are looking for

  • You are enthusiastic, empathetic and have the desire to inspire interested parties about therapy with Invirto

  • You enjoy dealing with people and communicate confidently on the phone

  • You have already gained some experience in (telephone) patient or customer contact

  • You speak German at native speaker level and have a basic knowledge of English

  • You have a Bachelor's degree or completed training (in the field of psychology)

We don't expect you to fulfill all of these requirements. Much more important to us is a passion for working with people and the motivation to become part of our team.

Does that sound exciting? Then apply with your CV and a short cover letter and we will get back to you within a week. If you have any questions, please write to us at jobs@sympatient.com.

We value diversity and strive to be an inclusive workplace that welcomes people from all backgrounds. We do not tolerate discrimination against employees or applicants on the basis of skin color, religion, origin, gender, physical impairment, disability or age and actively work against it.

Ad online until April 30, 2025

fiona.hain@sympatient.com

Industry

  • Health

Professional Fields

  • Other

Work Experience

  • Young Professional

Employment Type

  • Full time

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Company details

At Sympatient, we want to improve the care situation in Germany through innovative, digital therapy services. We use the Beavivo platform (https://beavivo.de) to connect therapists with people suffering from mental illness and we are developing new digital care concepts in the form of apps with Invirto (https://invirto.de). We are pursuing one goal with both approaches: to offer patients quick access to first-class care.

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